to rate
→
评分
píng fēn
English for Customer Communication
129 wordsEnglish → Chinesesaved in flashcards
Translation:EnglishEN⌄
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I learnChineseZH⌄
Words in this list
Card direction
English hint → Chinese answer
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Words by level
to please
→
让……高兴
ràng … gāo xìng
to offer
→
提供
tí gōng
to mind
→
介意
jiè yì
to contact
→
联系
lián xì
to thank someone for their patience
→
感谢您的耐心
gǎn xiè nín de nài xīn
to offer compensation
→
提供赔偿
tí gōng péi cháng
to provide instructions
→
提供说明
tí gōng shuō míng
to confirm details
→
确认细节
què rèn xì jié
to verify identity
→
核实身份
hé shí shēn fèn
case closed
→
工单已关闭
gōng dān yǐ guān bì
a follow-up message
→
跟进消息
gēn jìn xiāo xī
a handoff
→
转交
zhuǎn jiāo
a support agent
→
支持专员
zhī chí zhuān yuán
customer satisfaction
→
客户满意度
kè hù mǎn yì dù
a downgrade request
→
降级请求
jiàng jí qǐng qiú
upgrade request
→
升级请求
shēng jí qǐng qiú
a cancellation request
→
取消请求
qǔ xiāo qǐng qiú
a subscription issue
→
订阅问题
dìng yuè wèn tí
a billing error
→
账单错误
zhàng dān cuò wù
a chargeback
→
拒付
jù fù
a duplicate charge
→
重复扣款
chóng fù kòu kuǎn
a missing order
→
丢件
diū jiàn
a wrong item
→
错误商品
cuò wù shāng pǐn
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