a payment issue
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결제 문제
gyeol-je mun-je
English for Customer Communication
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a shipping issue
→
배송 문제
bae-song mun-je
order issue
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주문 문제
ju-mun mun-je
verification email
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인증 이메일
in-jeung i-me-il
a login issue
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로그인 문제
ro-geu-in mun-je
account issue
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계정 문제
gye-jeong mun-je
a customer issue
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고객 문의
go-gaek mu-nui
urgent request
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긴급 요청
gin-geup yo-cheong
a service level agreement
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서비스 수준 협약
seo-bi-seu su-jun hyeo-byak
to get back to
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다시 연락하다
da-si yeol-la-ka-da
response template
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응답 템플릿
eung-dap tem-peul-lit
a damaged item
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손상된 상품
son-sang-doen sang-pum
troubleshooting
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문제 해결
mun-je hae-gyeol
terms of service
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서비스 약관
seo-bi-seu yak-gwan
response time
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응답 시간
eung-dap si-gan
on hold
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보류 중인
bo-ryu jung-in
pending
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대기 중인
dae-gi jung-in
issue resolved
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해결됨
hae-gyeol-doem
escalation
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에스컬레이션
e-seu-keol-le-i-syeon
a ticket status
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티켓 상태
ti-ket sang-tae
a support ticket
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지원 티켓
ji-won ti-ket
live chat
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실시간 채팅
sil-si-gan chae-ting
FAQ
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자주 묻는 질문
ja-ju mun-neun jil-mun
a knowledge base
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지식 베이스
ji-sik be-i-seu
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