memberi nilai
→
to rate
/reɪt/
English for Customer Communication
130 wordsIndonesian → Englishsaved in flashcards
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menyenangkan hati
→
to please
/pliz/
menawarkan
→
to offer
/ˈɔfɚ/
keberatan
→
to mind
/maɪnd/
menghubungi
→
to contact
/ˈkɑntækt/
mengucapkan terima kasih atas kesabaran
→
to thank someone for their patience
/ˈθæŋk fɔr ˈpeɪʃəns/
menawarkan kompensasi
→
to offer compensation
/ˈɔːfɚ ˌkɑːmpənˈseɪʃən/
memberikan instruksi
→
to provide instructions
/prəˈvaɪd ɪnˈstrʌkʃənz/
konfirmasi detail
→
to confirm details
/kənˈfɝːm ˈdiːteɪlz/
memverifikasi identitas
→
to verify identity
/ˈverəˌfaɪ aɪˈdentɪti/
kasus selesai
→
case closed
/ˈkeɪs ˈkloʊzd/
pesan tindak lanjut
→
a follow-up message
/ˈfɑloʊˌʌp ˈmesɪdʒ/
pelimpahan
→
a handoff
/ˈhændˌɔf/
agen dukungan
→
a support agent
/səˈpɔːrt ˈeɪdʒənt/
kepuasan pelanggan
→
customer satisfaction
/ˈkʌstəmɚ ˌsætɪsˈfækʃən/
permintaan penurunan paket
→
a downgrade request
/ˈdaʊnɡreɪd rɪˈkwest/
permintaan upgrade
→
an upgrade request
/ˈʌpɡreɪd rɪˈkwest/
permintaan pembatalan
→
a cancellation request
/ˌkænsəˈleɪʃən rɪˈkwest/
masalah langganan
→
a subscription issue
/səbˈskrɪpʃən ˈɪʃu/
kesalahan penagihan
→
a billing error
/ˈbɪlɪŋ ˈerɚ/
chargeback
→
a chargeback
/ˈtʃɑːrdʒˌbæk/
tagihan ganda
→
a duplicate charge
/ˈduːplɪkət ˈtʃɑrdʒ/
pesanan yang belum diterima
→
a missing order
/ˈmɪsɪŋ ˈɔːrdɚ/
barang yang salah
→
a wrong item
/ˈrɔːŋ ˈaɪtəm/
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